Frequently Asked Questions

Is the office open?

  • Yes, but you can also tour and lease virtually. 

Are you taking extra precautions to clean and sanitize? 

  • Absolutely! We have made changes to our day-to-day protocol to protect our community. Door knobs and surfaces are cleaned after every visitor or delivery and multiple times throughout the day.

What are your office hours?

  • You can view our office hours on the Contact Us page.

What are the requirements?

  • Minimum income equal to 3 times the rent in a month. 
  • Bankruptcy, Judgments, money owed and evictions from previous landlords will be a denial.
  • We look at criminal history, felony, and/or misdemeanor convictions. Sexual offense or drug related cases will be an automatic denial.
  • 2 residents per bedroom allowed

How much is the application fee?

  • The application fee is $20.00. We will do both a background and credit check. 

What is the deposit? 

  • The deposit can range between $300 to one month’s worth of rent and is based on the results of the screening process. The deposit for each floor plan is listed on our application page. 

Do we take pets?

  • We only take pets on in certain apartments. Pets must be 25 lbs or less. We do not always have pet apartments available so please call and check availability. 

Are you an income based apartment?

  • No, you must make 3 times the monthly rent to qualify.

What are your leasing terms?

  • We offer standard 1 year leasing terms. We do not offer any short term leasing of any kind. 

What utilities is a tenant responsible for?

  • Before you move in, you will need to contact the City of Columbia  to set up or transfer your utility account (includes water, sewer, electric, and trash). Tenants are responsible for their own internet plan and are welcome to use their choice of provider. (Mediacom, CenturyLink, Socket)

How do I do my laundry?

  • There are 3 options available:
    • We provide onsite coin operated laundry ($1.25 per load). 
    • We offer stackable washer and dryer units for rent ($25 per month for the unit)
    • You are welcome to bring your own machines.
      ***Please note that full sized washer/dryer units can only fit in our Basement Models. All other units are only set up for stackable machines.***